Our Care Services
Care In The Comfort Of Your Own Home
Our years of experience delivering home care means we know that, given the choice, more people than not would prefer to be looked after in their own home as opposed to the alternative – a residential care home – if ever the need arose due to age, illness or disability.
Providing home care with compassion and consideration, we support those who’re elderly or dealing with the frailties of age, clients with physical or learning disabilities, people returning from hospital or rehabilitating following injury or illness along with clients managing health-related conditions.
Our home care packages are tailored to each client’s set of circumstances and administered by our dedicated team of carers who undergo a 12 week training programme that covers everything from communication and respecting privacy to understanding duty of care, hygiene and basic life support. We do our best to match our carers, based on their skill set and experience, to each client and their respective needs. This helps to ensure our home care services are as tailored to a client as is possible.
Ultimately, we’re here to deliver care to your loved one in the comfort of their home and to the degree that that require it.
Why home care?
Remaining at home helps those in care maintain their existing lives to a significant extent. Amongst the benefits of home care are remaining in familiar surroundings close to friends and neighbours likely known for years, maintaining many of the same habits and hobbies, being cared for by a single carer as opposed people in a care home, more cost-effective by comparison to costly care homes and, of course, avoiding the upset of moving to begin with.
Types of care
We look after clients with a range of differing issues, conditions and concerns including:
We not only deliver care to those we’re elderly but clients suffering from dementia and Alzheimers, too. Our home care services extend from helping with general housework through to personal care, like going to the toilet and bathing, together with higher-level clinical and nursing support. We also assist in helping clients maintain their social lives with visits to friends, loved ones and social calls.
Careline features specialist reablement teams to help clients recover from prolonged hospital stays, injury or illness. We work with a client’s existing healthcare professionals like nursing staff, doctors and physiotherapists to aid clients back to form. To aid long term recovery, we actively encourage clients to support themselves by setting short, medium and long-term goals on their road to recovery as they go from strength to strength in terms of ability and skill.
Helping with a complete range of daily chores, activities and overall care, our care assistants lend a hand wherever possible with the intent of enabling clients to remain active, both inside and outside of home.
Each client’s bespoke home care plan forms a fundamental part of Careline Homecare’s ‘person-centred’, outcomes-focused approach. Choice and control are core to what we offer.
While some clients with learning difficulties may present challenging behaviour, our specially-trained staff are skilled at managing difficult and sensitive situations that always protect the rights, dignity and safety of all concerned.
Our ‘people-first’ approach ensures clients are front and centre in the decisions made for, or about, them, often consulting family members if required. We look to enable clients to make as many choices and decisions on their own as possibles but, in the unfortunate circumstance they’re unable to, we strive to make those key decisions in their best interests.
End of life care
Just as every person has the right to live a dignified life of their choosing, so we believe that everyone should have the right to die in a similar manner. Our specialist end of life teams help many people with terminal illnesses pass away at home in the way they feel most comfortable, often surrounded by family and loved ones.
Working closely with palliative care teams, our end of life teams help clients plan and manage their final weeks, days and hours of life, managing pain and discomfort and putting into effect agreed plans of care. Our staff are trained and supported to understand and cope with the unique challenges and pressures of this type of care, providing unobtrusive, sensitive support that promotes dignity.
Receiving end of life home, rather than in a hospital or hospice, allows the client to be close to their family and to draw comfort from familiar surroundings.