Care in the comfort of your own home

Our years of experience delivering home care means we know that, given the choice, more people than not would prefer to be looked after in their own home as opposed to the alternative – a residential care home – if ever the need arose due to age, illness or disability. 

Providing home care with compassion and consideration, we support those who’re elderly or dealing with the frailties of age, clients with physical or learning disabilities, people returning from hospital or reablement following injury or illness along with clients managing health-related conditions.

Our home care packages are tailored to each client’s set of circumstances and administered by our dedicated team of care professionals who undergo a 12-week training programme that covers everything from communication and respecting privacy to understanding duty of care, hygiene, and basic life support. We do our best to match our care professionals, based on their skill set and experience, to each client and their respective needs. This helps to ensure our homecare services are as tailored to a client as is possible. 

Ultimately, we’re here to deliver care to your loved one in the comfort of their home and to the degree that that require it. 

Why homecare?

Remaining at home helps those in care maintain their existing lives to a significant extent. The benefits include remaining in familiar surroundings close to friends and neighbours, maintaining many of the same habits and hobbies, being cared for by a single carer as opposed people in a care home. In addition, homecare can be a much more cost-effective option than a care home.

Types of care

We look after clients with a range of issues, conditions, and concerns including:

Elderly care

We not only deliver care to elderly individuals, but clients suffering from dementia and Alzheimer’s. Our homecare services include helping with general housework, providing personal care such as going to the toilet and bathing, and supporting with higher-level clinical and nursing. We also assist in helping clients maintain their social lives with visits to friends, loved ones, and social calls.

Reablement 

Careline features specialist reablement teams to help clients recover from prolonged hospital stays, injury, or illness. We work with a client’s existing healthcare professionals like nursing staff, doctors, and physiotherapists to aid clients back to form. To support with long-term recovery, we actively encourage clients to support themselves by setting short, medium, and long-term goals as they go from strength to strength in terms of ability and skill.

Physical disabilities 

Helping with a complete range of daily chores, activities, and overall care, our care professionals lend a hand wherever possible. It’s our goal to enable clients to remain active, both inside and outside of home.

Each client’s bespoke homecare plan forms a fundamental part of Careline Homecare’s ‘person-centred’, outcomes-focused approach. Choice and control are core to what we offer.

Learning disabilities

While some clients with learning difficulties may present challenging behaviour, our specially-trained staff are skilled at managing difficult and sensitive situations. They do so while protecting the rights, dignity, and safety of all concerned.

Our ‘people-first’ approach ensures clients are front and centre regarding the decisions made for or about them. We often consult family members, if required. It’s our goal to enable clients to make as many of their own choices and decisions as possible. However, in the unfortunate circumstance they’re unable to, we strive to make those key decisions in their best interests.

End-of-life care

Just as every person has the right to live a dignified life of their choosing, so we believe that everyone should have the right to die in a similar manner. Our specialist end-of-life teams help those with terminal illnesses pass away at home in the way they feel most comfortable, often surrounded by family and loved ones.

Working closely with palliative care teams, our end-of-life teams help clients plan and manage their final weeks, days, and hours of life. This means managing pain and discomfort and putting into effect agreed plans of care. Our staff are trained to understand and cope with the unique challenges and pressures of this type of care, providing unobtrusive, sensitive support that promotes dignity.

Receiving end-of-life homecare rather than in a hospital or hospice allows the client to be close to their family and to draw comfort from familiar surroundings.